Privacy Policy

WHO WE ARE:

This website is managed by Oaklands Park (Tingdene) Ltd; A company registered in the UK No 2944685

Oaklands-Grange Parks are committed to maintaining the trust and confidence of visitors to our website. We do not sell or trade your personal information with other companies and businesses for marketing purposes. In this Privacy Policy we provide detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

THE TYPES OF DATA WE COLLECT:

Google Analytics:

When someone visits this website, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the website. This information does not identify anyone, and no personal information is passed to Google Analytics when using this website.

Visit requests

This website includes a form where you can arrange a visit to Oaklands-Grange Parks. We value your time and to make sure the tour is as productive as possible we gather your name and contact details so we can contact you to make appropriate arrangements. We also ask for your address to optionally send you a brochure in advance of your visit. Visit request information is retained until your visit at which point we will ask you if you would like to keep in touch via our mailing list. You also have the option to opt-in to the mailing list on the website.

Brochure requests

This website includes a form where you can request a brochure about Oaklands-Grange Parks. To deliver this brochure, we gather your name and address as well as a contact email and telephone number so we may contact you to provide further assistance or answer any questions you may have. We do not automatically add brochure requests to our contact database, but we will ask you during a follow-up call/email if you would like to keep in touch. If so we will add your contact information to our mailing list. You also have the option to opt-in to the mailing list on the website.

Mailing list

We operate a mailing list for both physical post and email communications on a strictly opt-in basis. You can unsubscribe at any time by clicking on the unsubscribe button on an email. To be removed from our postal list, please contact the office on 01526 352312 or email info@oaklandsgrangeparkhomes.com, and we will promptly remove your details.

WHAT IS THE LEGAL BASIS FOR PROCESSING PERSONAL DATA?

We process your data to fulfil our legal obligations in completing contracts, to dispatch brochures to your address and arrange site visits.

We seek your opt-in consent to contact you via email or physical post as part of our mailing list.

DATA SHARING

We do not sell or trade your personal information with other companies and businesses for marketing purposes. We may occasionally share your details with suppliers and sub-contractors for the performance of any contract we enter into with you. Where data is shared with a supplier, protections are in place to ensure that your data is processed safely and the supplier complies with GDPR regulations.

HOW WILL THE INFORMATION BE USED?

The information you provide is used to assess whether we can enter into a contract with you, carry out our contractual obligations to you and provide you with our products and services.

We use your information to improve our service to you, deal with any potential legal queries relating to our services and to provide you with marketing communications with your permission.

HOW LONG WILL THE DATA BE STORED?

For four years unless we are notified otherwise.

WHAT ARE YOUR RIGHTS?

Data protection legislation includes the following rights for individuals which Oaklands-Grange Parks will fully comply with;

  • The right to be informed.
  • The right of access.
  • The right to rectification.
  • The right to erasure.
  • The right to restrict processing.
  • The right to data portability.
  • The right to object and
  • The right not to be subject to automated decision-making.

If you would like us to cease processing your data, contact us using the details below.

HOW TO MAKE A COMPLAINT

If you have any concerns about the way we control and process your personal data, then please contact us on 01526 352312, or email us at oaklandsgrange@live.co.uk and we would be glad to assist in any way we can.

Oaklands Park (Tingdene) Ltd is registered with the Information Commissioners Office (Registration Number: Z8380759). If you want to make a complaint about the way we have processed your personal information, you have the right to complain to the Information Commissioners Office. For more information, please see www.ico.org.uk/concerns.

HOW TO CONTACT US

For more information about our privacy policy you can email us at info@oaklandsgrangeparkhomes.com or write to us:

Oaklands Park (Tingdene) Ltd
134 Horncastle Road
Woodhall Spa
Lincolnshire
LN10 6UU

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For more information please request a brochure,
contact us by email, or telephone us on 01526 352312

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